Training

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call center training

Since 2010, ICCA has been a leading provider of training to the Contact Center Industry. We have had the privilege of training Contact Center Professionals from a variety of high profile companies around to world. We offer online training via live webinars and our own LMS (Learning Management System). We also produce Live events such as  Seminars, Conferences and Customized Onsite Training.

ICCA has had professionals from the following companies attended our training’s (to name a few):

-Accenture
-Ace Hardware
-ADP
-Alliant Energy
-Assurant
-AT&T
-Bayer Healthcare
-Bellsouth
-Best Western
-Bissell
-Boeing
-Coca Cola
-Comcast
-Convergys
-Cox
-Fannie Mae
-Foresters
-GE Capital
-GNC
-Guthy-Renker
-HP
-Hunter Douglas
-Konica Minolta
-Lacrosse Footwear
-Maritz
-Mass Mutual
-Mckesson
-Minacs
-Nationwide Bank
-Navistar
-New Balance
-Penn Foster
-Pepsi
-Priceline
-Sears
-Shering-Plough/Merck
-Staples
-The Body Shop
-Ticketmaster
-Toyota
-Travelocity
-Trend Micro
-Under Armour
-Verizon
-Visa
-Wells Fargo

We service a variety of industries. We’ve had companies from he following industries attend our events.

-Education
-Energy
-Financial
-Government
-Healthcare
-Hospitality/Travel/Tourism
-Insurance
-IT/Software
-Manufacturing
-Non-Profit
-Pharma/Biotech
-Retail
-Transportation/Distribution
-Utilities

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